Privacy policy

Last updated · 13 October 2026

This policy covers the personal data and identity documents Nexetro collects. Cookie details are on the cookie policy.

Who controls your data

Nexetro is the data controller for the Services. Contact privacy@nexetro.com. The registered address will be stated here once the company jurisdiction is final.

What we collect

Account data. Name, email, password hash, and country, so we can run your account.
Payment data. Wallet address and transaction hashes. Card details stay with the payment processor. We use this to take payment and to pay out.
Identity data. An ID document, a selfie, date of birth, and the sanctions-screening result, for identity, age, sanctions, and fraud checks.
Trading data. Orders, fills, positions, and profit and loss, so we can run evaluations, payouts, and disputes.
Device and usage data. IP address, device fingerprint, browser, and logins, for security, fraud, and abuse detection.
Affiliate data. Referral code, cookie ID, and a click log with a hashed IP, for attribution and commission.

Who we share data with

Service providers process data for us, including the identity-verification provider, the wallet provider, the card processor, hosting, and support tools. Affiliates see only anonymised referral data. We share data with authorities where the law requires it. We do not sell personal data.

Public data

Payout amounts and on-chain transaction hashes are published on the transparency record. On-chain records are public and cannot be deleted.

Your rights

Depending on where you live, you may access, correct, delete, restrict, or port your data, object to processing, and withdraw consent. Some records, including identity checks, must be kept for legal reasons. Write to privacy@nexetro.com. You may also complain to your data protection authority.

Security

We use encryption, access controls, and hashed IP addresses in click logs.

Children

The Services are not for anyone under 18. We delete data we learn was collected from a minor.

Changes

We post changes on this page with a new date, and we email you about a significant change.

What we collect

Account data. Name, email, password hash, and country, so we can run your account.

Payment data. Wallet address and transaction hashes. Card details stay with the payment processor. We use this to take payment and to pay out.

Identity data. An ID document, a selfie, date of birth, and the sanctions-screening result, for identity, age, sanctions, and fraud checks.

Trading data. Orders, fills, positions, and profit and loss, so we can run evaluations, payouts, and disputes.

Device and usage data. IP address, device fingerprint, browser, and logins, for security, fraud, and abuse detection.

Affiliate data. Referral code, cookie ID, and a click log with a hashed IP, for attribution and commission.